When can I make a claim?
If you have been recommended for overseas treatment by a certified doctor in Seychelles, you should notify us before you proceed on overseas treatment. You should submit your claim as per the notification of claim under your policy.
How do I make a claim?
You should complete and submit a claim form along with all the relevant documentations at any of our offices or to our email firstname.lastname@example.org.
How is payment made?
Payment is done through bank transfer.
What is excluded from my policy?
You should refer to your policy book for a detailed list of exclusions.
LIST OF DOCUMENTS REQUIRED FOR CLAIM SETTLEMENT
> Doctors receipt(s)/report stating the diagnosis CLEARLY. Writing must be readable.
> Doctors prescription(s).
> Pharmacy receipts. Typed or CLEARLY written.
> Doctors request letter for ALL tests done.
> Doctors referral letters for physiotherapy or other therapies.
> Breakdown of costs of all blood tests and other investigations.
> Optical: Optician’s prescription for new lenses, replacement or else.
> Dental: Detail of procedure(s) done INCLUDING detail of tooth or teeth repaired.
> Please list any other relevant documents below.
> All documentation, investigations, treatments and a Medical Report about your admission.