What do I do if I get into a car accident?
Immediately report the incident to the police and request for medical assistance, if required. Contact us as soon as possible to report the incident.
Am I eligible for a replacement car?
You will be eligible for a replacement car, only if you have taken the “loss of use” cover which is an additional cover under your policy.
What do I do if my vehicle is stolen or broken into?
Report the theft or damage to the police and notify us of the incident thereafter.
What do I do if I have been involved in an accident resulting in bodily injury or death?
The injured person will be compensated based on the nature of the injuries sustained. In the event of death, the deceased family can submit a claim to us and any other documentation required by us.
LIST OF DOCUMENTS REQUIRED FOR CLAIM SETTLEMENT
Motor Accident Claim
> Duly filled and signed claim form
> Copy of road fund certificate
> Police report
> Police Statement
> Copy of Insurance certificate
> Copy of Motor Driving License of the person driving the vehicle at the time of the accident
> Estimate of repairs from the repairer where the vehicle is to be repaired
> Photo(s) of the accident (Optional)
> Car hire contract
> Estimated repair and quotation
> VALID Driving license
Motor Injury Claim
> Medical Report/A signed letter from injured requesting compensation
> Sick Leave Certificate
> Police report
> Police Statement
> Death Certificate (In case of Death)