Do you provide coverage for preexisting medical conditions?
Preexisting medical conditions are not covered under your travel insurance. Your policy will cover you however if you fall ill while overseas and had no previous knowledge of an existing condition.
Who do I contact if I have a medical emergency or I get into an accident?
Your policy provides you with an assistance contact. You should call that number if you have a medical emergency. Make sure that you carry your policy with you at all times when travelling overseas. If you are unresponsive, the emergency medical responders will be able to seek immediate assistance on your behalf.
Do you cover optical and dental expenses?
We do not provide coverage for optical and dental expenses, except for emergency dental which is covered in your policy.
What happens if I pass away overseas?
As long as the cause of death is a result of an insured peril, the cost of repatriation to Seychelles will be covered by us.
LIST OF DOCUMENTS REQUIRED ARE LISTED ON CLAIM FORM
> A copy of your passport with departure and return dates/air tickets/boarding pass
> A copy of your travel itinerary
> Any written confirming from any relevant sources stating any compensation paid or payable
